Auto‑attendant & call‑routing worksheet
Call Tree Builder
Set up your extensions, groups, and announcements, then lay out each recording and keypress. Every routing field is a dropdown of what you've already built, and the worksheet assembles itself as you go.
Facility & document info
Appears at the top of the exported sheet.
Business hours
When the line is staffed. Outside these hours, calls route wherever you send them below.
Extension directory
Set up your extensions first — who answers each one. You'll pick from this list when routing keypress options below.
Recordings
Each recording is one menu the caller can land on. Every "Routes to" field is a dropdown of what you've already set up — pick "+ Add new…" to create one on the fly.
Call Groups
A named group — a team, department, or answering service — made up of extensions and outside numbers that all handle one option.
Announcements
A message that plays, then automatically continues on — no keypress. Set the destination it continues to below.
Worksheet preview
Exactly what the .xlsx will contain.
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Columns: caller-facing text · routing destination · call-handling type · build status.